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Thank you for going above and beyond to fill my order. I don't know of any other store owners who would call around to other stores to find much needed dog food for a customer, go out to pick up the dog food, and ship it. It's not often that I encounter superior customer service like that. I told all my dog loving friends about your website. You are amazing!! -Cynthia

I just wanted to let you know I just received my green tripe order, thanks! And a big thanks for restocking the lamb tripe so quickly! I was amazed when I saw my order had gone out the next day I ordered it. It's really been a pleasure doing business with you, you've been absolutely fantastic. Kind regards, Hind.

I can't believe I got my ordered delivered to my house the same day I placed it. That's unheard of, all the other companies that deliver put you on a schedule, you never get it same day - Andrea

Just wanted to say THANK YOU! Specially for being the only store who ships to Puerto Rico at reasonable rates and fast. Also your prices and variety of products are AWESOME! Everything arrived in good condition and exactly as described, plus the samples you threw in there, my dog loved them!. I have no words to describe how grateful I am. - Stephanie

HOLY COW, unpacking my last order was like "Christmas in August"!!! Thank you SOOO much for the free food samples, the free giggle ball, the free Honest-Kitchen supplement, the hat, and the tag slider - my pack was definitely in heaven while *helping* me unwrap all the goodies!!! Thank you, thank you, thank you!!! - Christine

Thank you for everything! I got the food the next day! It was like having it overnighted but not paying for overnight. I told all of my friends about your store too. -Jessica

You've certainly earned my business. I never got this kind of personalized service my local stores. -Stan

My three dogs got snarky with each other over the cookies you baked, that you included. I never seen that happened before. Are you offering them for sale? Because if you do - we MUST have more!!! :) - Christine

I was so elated to find you had the moo chew sticks in stock. Our two dogs love them, and the stores here locally on the Olympic peninsula in Washington state are all sold out and don't know when to expect any more. Ditto for Amazon. So my Google search led me to you. Thank you for the great customer service!!! - Jeanne

I have to say, ya'll are GREAT! GREAT response and Extremely FAST SHIPPING! Thanks again ... Amanda